1. Information we collect
Information you give us
| Account | Email address, phone number (for verification), username/handle, display name, and account type. |
| Profile | Optional bio, avatar/photo, and preferences you set. |
| Content you create | Activities you log (event name, time, category, notes), photos and videos, comments, direct messages, journal entries, challenges, and follows. |
| Payments | If you buy a subscription or promote content, payment details are collected and processed by our payment provider (Stripe). We do not store your full card number. |
| Launch waitlist | If you join the waitlist on our website, we collect the email address you enter and the date you signed up. |
Information collected automatically
- Device & usage data — app version, device type/OS, and interactions used to operate and improve the service.
- Push token — a device token so we can send the notifications you enable.
- Log data — basic technical logs (e.g., timestamps, error reports) for reliability and security.
2. How we use your information
- Provide, operate, and secure the app and your account (including sign-in and phone/email verification).
- Deliver the notifications you turn on (push, SMS, and email).
- Personalize your experience — for example, suggesting people to follow and ranking trending posts.
- Power optional AI features (e.g., a weekly recap), which process your recent activity to generate a summary.
- Process payments and manage subscriptions.
- Keep the community safe — detect abuse, and review reports and blocks.
- Comply with legal obligations and enforce our Terms.
- Waitlist emails are used only for early-access updates: a welcome email, a link to test the app before launch, and the launch announcement. We don't sell them, and you can ask us to remove yours at any time by emailing team@the24app.com.
3. When we share information
We do not sell your personal information. We share it only with service providers that help us run Twenty Four Social, and only as needed:
| Hosting & database | Cloud hosting provider that runs our servers and database. |
| Photo/video storage | Object storage + CDN that stores and delivers the media you upload. |
| Notifications | Push delivery (Apple/Google via Expo), SMS provider, and email provider. |
| Payments | Stripe, for subscriptions and payouts. |
| AI features | An AI provider that generates optional summaries from your recent activity. |
We may also disclose information if required by law, to protect rights and safety, or as part of a business transfer. Content you post publicly, or share with people you allow, is visible to them per your audience settings.
4. Your content & audience choices
You control who sees what you log. Posts can be shared with everyone or limited to people you allow, and your journal is private to you unless you choose to share it. You can edit or delete your posts, and block or report other users at any time.
5. Your rights & controls
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing.
- Access & deletion — you can delete your account from the app, which removes your profile and content as described in Retention below. To make a request, contact us at team@the24app.com.
- EU/UK (GDPR) — our legal bases are performance of our contract with you, your consent (e.g., notifications), our legitimate interests (e.g., safety and improvement), and legal obligations. You may lodge a complaint with your local authority.
- California (CPRA) — you have rights to know, delete, correct, and to opt out of “sharing” for cross-context advertising. We do not sell personal information.
6. Retention & security
We keep your information for as long as your account is active or as needed to provide the service, resolve disputes, and meet legal obligations. When you delete your account, we delete or de-identify your personal information within a reasonable period, except where we must retain it by law. We use industry-standard safeguards (encryption in transit, access controls), but no method of transmission or storage is 100% secure.
7. Children
Twenty Four Social is not intended for anyone under 13. We do not knowingly collect information from children under that age. If you believe a child has provided us information, contact us and we will delete it.
8. International users
We operate from [country/region] and may process your information there and in other countries where our providers operate. Where required, we use appropriate safeguards for international transfers.
9. Changes & contact
We may update this policy; we’ll post the new date above and, for material changes, notify you in the app. Questions or requests: team@the24app.com · Antaka Innovations, Inc. (a Delaware C corporation), d/b/a Twenty Four Social · [mailing address].